Privacy Policy

Effective Date: January 1, 2025

At Forchetta Pasta, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe — especially when you engage with us through our website or SMS text messaging.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number

  • Business name and address (if applicable)

  • Order history and preferences

  • Payment and billing information

  • Communication preferences (including SMS opt-ins)

2. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about orders, deliveries, and product updates

  • Provide customer support

  • Send transactional and service-related text messages (e.g., order confirmations, delivery updates)

  • Improve our services and offerings based on your preferences and feedback

3. Who We Share Your Personal Information With

We do not sell or share your personal information with third parties for marketing purposes. We may share your information with trusted third-party service providers (e.g., payment processors or delivery couriers) only as necessary to complete your order or support our operations.

4. SMS Consent & Privacy

If you opt in to receive SMS messages from us:

  • You agree to receive order updates, delivery notifications, or customer service texts.

  • SMS consent is not shared with third parties or affiliates for marketing purposes.

  • Message frequency may vary. Standard message and data rates may apply.

  • You can opt out at any time by replying STOP.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and restricted internal access.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Withdraw SMS consent at any time

To make changes or request access to your data, contact us at: info@forchettapasta.com

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

For questions about this Privacy Policy, please contact us at:
Forchetta Pasta
Seattle, WA
info@forchettapasta.com